Free analyse:
Within 2 workdays after the laboratory has received your package, we analyze if the data recovery of your data storage device will be successful or not, according to us.
Urgent recovery:
A analysis outside ordinary business hours costs 250 euro (VAT excl.), to be paid on site (in cash or by credit card). This cost will be subtracted from the sum total of the emergency level (24 or 48 hours) in the offer that will follow. If recovery can’t or may not be done (see above), this cost will be payable.
PHASE II: THE RECOVERY OF YOUR DATA
After your written agreement, we will plan the recovery in accordance with the period chosen by you (between 24 hours and two weeks). Only at the end of this period the actual data recovery will be a fact. If, contrary to all expectations, the recovery is unfortunately not possible, there will be no costs, except for returning your package (if desired). In case of a partial recovery: here we charge a percentage of the offer. The allocation clause is specified in the offer.
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